Frequently Asked Questions

Do you offer refunds?

No, we do not offer refunds.

How long is the shipping and processing?

Shipping processing time is between 2-5 business for orders placed after 2pm.

Is Express shipping offered?

Yes we do offer express shipping on orders placed before 12pm.

What grade of hair is offered?

Raw hair and Virgin hair 

What origins of hair are offered?

Hair can last 2-5 years with proper care.

What is the weight of the hair?

Bundles are between 3.5-3.8 oz

Are custom wigs offered?

Yes we offer machine made units. Please email over specific  measurements. Units are made to fit head sizes 22in and 22.5.